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The Darkhorse Tech Blog

Building a Startup Dental Practice? Here’s What to Know About IT Setup (from Someone Who’s Helped Hundreds)

If you're dreaming about building your own dental practice from scratch, you're probably thinking about location, equipment, branding—and yes, tech.

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MSPs and In-House IT: A Perfect Partnership for Your Dental Practice

As a dental practice owner, you may already have an in-houseIT team or a tech-savvy employee who keeps your systems running smoothly. When considering bringing in a Managed Service Provider (MSP) like Darkhorse Tech, a common concern is whether this will replace your existing IT staff or negatively impact their morale. Let me put your mind at ease: partnering with an MSP isn’t about replacement. It’s about empowerment and collaboration.

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Do Small Dental Practices and Start-Ups Need to Worry About Cybercrime?

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Protect Your Practice Round the Clock with Video Surveillance - Data Security | IT Support

Keeping a watchful eye on your dental practice at all times may seem impossible, but with today's technology, you can ensure its security around the clock: thanks to video surveillance.

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Understanding Disaster Recovery Plans

Did you know that a single cyber attack could decimate your business? In fact, according to Fundera, 60% of Small businesses shut down within six months of a cyber attack. Dental practices aren't immune to the devastation of cyberattacks, but a disaster recovery plan, or DRP, can help weather the storm. In today’s post, we’ll discuss what a disaster recovery plan is and how it can help your dental practice from going under after a cyber attack. Let’s get straight into it.

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Navigating the Future of Dental Imaging: On-Premises vs Cloud Solutions

As advancements in the dental sector unfold, we find ourselves on the threshold of a transformative era characterized by the ascent of cloud technologies. As we contemplate this inevitable progression, it is imperative to impartially assess the merits and drawbacks of both on-premises and cloud-based imaging platforms

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Most Common Cybersecurity Threats For Dental Practices

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ScreenConnect - Mac OS X / macOS

ScreenConnect - Mac OS X / macOS instructions

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Why Dental Practices Are Hacker Target #1 in 2025–2026

If you run a dental practice, you might assume that cybercriminals are more interested in hospitals, big health systems, or major corporations. The truth is quite the opposite.

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HHS Cracks Down on Data Blocking: What This Means for Dental Practices and Cloud PMS Providers

As recently announced, HHS Secretary Robert F. Kennedy, Jr. has instructed agencies to ramp up enforcement against information blocking—when healthcare providers, IT developers, or health networks restrict the access, exchange, or use of electronic health information (EHI)

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Nevada Dental Data Breach: 1.2 Million Patients Affected — A Cautionary Tale

Absolute Dental, a Nevada-based dental service organization operating over 50 locations, has revealed a staggering data breach affecting more than 1.2 million

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Backups for Dental Office Computers: Because Losing Data Hurts Worse than a Root Canal

If you’ve ever had that sinking feeling when your computer crashes mid-chart or your practice management system decides today is the day to stop cooperating, you already know the truth: data is the lifeblood of your dental office. Patient records, x-rays, treatment plans, insurance claims — without them, running a practice is about as easy as extracting a wisdom tooth with pliers from the garage.

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Akira Ransomware Targets SonicWall VPNs: What Dental Practices Need to Know Now

A new wave of cyberattacks is sweeping across organizations — and this time, it’s targeting a tool many dental practices rely on daily: SonicWall VPNs.

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Aspen Dental’s $18.4M Data Tracking Settlement: A Wake-Up Call for Dental Practices Everywhere

Aspen Dental Management Inc. has agreed to an $18.4 million settlement to resolve claims that it illegally tracked patient data through its website using pixel technology without proper consent.

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Brother Printer Vulnerability: What You Need to Know (and Why Darkhorse Clients Can Breathe Easy)

In recent cybersecurity news that’s making waves across the tech world, a critical and unpatchable vulnerability

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DSO & Multi-Office Dental IT Infrastructure Guide

Expanding from one dental practice to a growing network of locations—or a full DSO—introduces new layers of IT complexity. What once worked for a single site may now cause downtime, inconsistent performance, and compliance risk across your group. Complexity in these environments will mean more tickets for the support department down the road. Now is the time to stop, and plan out the type of system you want.

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Nevada Dental Data Breach: 1.2 Million Patients Affected — A Cautionary Tale

Absolute Dental, a Nevada-based dental service organization operating over 50 locations, has revealed a staggering data breach affecting more than 1.2 million

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Aspen Dental’s $18.4M Data Tracking Settlement: A Wake-Up Call for Dental Practices Everywhere

Aspen Dental Management Inc. has agreed to an $18.4 million settlement to resolve claims that it illegally tracked patient data through its website using pixel technology without proper consent.

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Microsoft's Copilot: Revolutionizing Office Documents for Dental Practices

In the rapidly evolving landscape of technology, Microsoft has introduced a game-changer for the dental industry. Copilot, a cutting-edge AI-driven software, is poised to revolutionize the way dental practices manage their office documents. In this blog post, we'll explore how Microsoft's Copilot will transform document management for dental practices and improve overall efficiency.

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Welcome to Darkhorse Tech!

Maybe you’re a scratch practice that’s ready to launch your dental IT from the ground up. Or perhaps you’re a multi-practice DSO looking to integrate your IT across all offices. You might even be an established practice, interested in a helping hand when it comes to complex tech issues.

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Vetting Your Vendors

In a dental practice, vendors aren’t just supply reps. They’re the outside companies you bring in to run critical parts of your business — from IT support and marketing/website developers, to third-party apps that connect to your practice management system (PMS).

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Integrating AI and Machine Learning into Your Dental Practice: Opportunities and Challenges

As the world continues to embrace technological advancements, dental practices are not left behind. Artificial Intelligence (AI) and Machine Learning (ML) are increasingly becoming essential tools for dental professionals, helping them improve patient care, enhance efficiency, and streamline workflows. This blog post explores the opportunities and challenges of integrating AI and ML into your dental practice and how to harness their full potential.

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Microsoft's Copilot: Revolutionizing Office Documents for Dental Practices

In the rapidly evolving landscape of technology, Microsoft has introduced a game-changer for the dental industry. Copilot, a cutting-edge AI-driven software, is poised to revolutionize the way dental practices manage their office documents. In this blog post, we'll explore how Microsoft's Copilot will transform document management for dental practices and improve overall efficiency.

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How Dental Practices are Using ChatGPT to Attract New Patients

As an AI language model, ChatGPT can suggest several ways for a dental practice to attract new patients:

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