Setting You Up For Success
We create a positive, collaborative culture that allows you to learn and grow quickly in your role, so you can feel confident serving dentists, their front office staff, and other team members.
Why Darkhorse Tech?
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Health, vision, and dental insurance for full-time employees (30 or more hours per week)
401(k) with 4% company match
PAID TIME OFF FOR FULL-TIME EMPLOYEES
PAID HOLIDAYS
EMPLOYEE ASSISTANCE PROGRAM (EAP)
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Cybersecurity & HIPAA Compliance Officer
The Cybersecurity & HIPAA Compliance Officer is responsible for ensuring Darkhorse Tech clients maintain strict compliance with HIPAA and cybersecurity standards. This client-facing role involves comprehensive audits and proactive engagement to verify that clients adhere to all necessary compliance measures. This position reports directly to the NOC Tech Lead.
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IT Help Desk Technician
As a Help Desk Technician, you will assist clients with technical issues via phone, email, and chat. You will build relationships with clients and help them find solutions while providing exceptional customer service. In this role you will gain exposure to a wide variety of products and services because we assist our clients with technical problems concerning hardware, software, peripheral equipment like phones and printers, and specialized dental imaging products. We also manage routine maintenance and installations for our clients throughout the country.
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IT Field Technician - Syracuse, NY
As a remote Field Technician in the Syracuse, NY area, you will travel to dental offices in your assigned region to assist with varying technical issues. You will build relationships with clients and help them find solutions while providing exceptional customer service. When you are not working on-site, you will work from home to provide assistance to clients remotely. In this role you will gain exposure to a wide variety of products and services because we assist our clients with technical problems concerning hardware, software, peripheral equipment like phones and printers, and specialized dental imaging products. We also manage routine maintenance and installations for our clients throughout the country.
Apply nowIT Field Technician - Newark, NJ
As a remote Field Technician in the Newark, NJ area, you will travel to dental offices in your assigned region to assist with varying technical issues. You will build relationships with clients and help them find solutions while providing exceptional customer service. When you are not working on-site, you will work from home to provide assistance to clients remotely. In this role you will gain exposure to a wide variety of products and services because we assist our clients with technical problems concerning hardware, software, peripheral equipment like phones and printers, and specialized dental imaging products. We also manage routine maintenance and installations for our clients throughout the country.
Apply now