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The Darkhorse Tech Blog

Dental Startup Tips: How to Set Up the Best Patient Entertainment Experience

What's the best patient entertainment setup? When selecting ceiling-mounted patient enterta…

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Four Steps to IT Success for Dental Startup Practices

At Darkhorse Tech, we specialize in dental startup practices, from start to finish. We wi…

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Advantages of Working with a Remote Dental IT Team

As your Dental IT support team we can take care of the IT end of the business and allow you to fo…

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An essential read for any start-up practice.

An essential read for any start-up practice.

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DSO & Multi-Office Dental IT Infrastructure Guide

Expanding from one dental practice to a growing network of locations—or a full DSO—introduces new layers of IT complexity. What once worked for a single site may now cause downtime, inconsistent performance, and compliance risk across your group. Complexity in these environments will mean more tickets for the support department down the road. Now is the time to stop, and plan out the type of system you want.

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Maximizing Efficiency: Best Practices for Implementing Dental IT Solutions

In today’s fast-paced dental industry, staying ahead of the curve requires more than just exceptional patient care.

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The ROI of Dental IT: How Technology Investments Boost Your Practice's Bottom Line

Investing in the right technology can mean the difference between a thriving practice and one that's merely surviving.

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Backups for Dental Office Computers: Because Losing Data Hurts Worse than a Root Canal

If you’ve ever had that sinking feeling when your computer crashes mid-chart or your practice management system decides today is the day to stop cooperating, you already know the truth: data is the lifeblood of your dental office. Patient records, x-rays, treatment plans, insurance claims — without them, running a practice is about as easy as extracting a wisdom tooth with pliers from the garage.

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Aspen Dental Cybersecurity Breach: Immediate Actions Dental Practices Must Take to Prevent Similar Risks

Recently, a cybersecurity event severely impacted Aspen Dental, one of the leading dental service organizations in the United States. While the company has yet to divulge the details surrounding the breach, the incident emphasizes the need for dental practices and organizations to bolster their cybersecurity defenses. This article will delve into the reasons why dental practices are enticing targets for cybercriminals and suggest practical measures to decrease the risk of a cybersecurity occurrence.

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Navigating HIPAA Compliance in the Digital Age: A Guide for Dental Professionals

As dental professionals in the digital age, it is essential to stay informed about the Health Insurance Portability and Accountability Act (HIPAA) and its various requirements. With the rapid advancements in technology, ensuring the privacy and security of patient data is more crucial than ever. In this blog post, we will discuss key aspects of HIPAA compliance for dental practices, including understanding the basics, implementing the right safeguards, and conducting regular assessments.

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Cybersecurity for Dental Practices: Protecting Your Patient Data and Reputation

The rapid advancement of technology has revolutionized the dental industry, with an increasing number of practices embracing digital solutions to streamline their operations. However, this shift towards digital dentistry has also brought about new challenges in the form of cybersecurity risks. Protecting your patient data and your practice's reputation is now more critical than ever. In this blog post, we'll discuss the importance of cybersecurity for dental practices and outline some best practices to ensure the safety of your patient data and the integrity of your practice.

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Why Dental Practices Are Hacker Target #1 in 2025–2026

If you run a dental practice, you might assume that cybercriminals are more interested in hospitals, big health systems, or major corporations. The truth is quite the opposite.

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Special Requirements in Florida & Wisconsin for Healthcare Data Offshoring & Storage

As healthcare practices explore or continue using cloud solutions, offshore vendors, and third‑party IT providers, it’s critical to understand that not all rules are federal. States like Florida and Wisconsin have passed their own laws/regulations that impose additional restrictions around patient data – especially when that data is stored or accessed outside the U.S. Knowing these state rules can protect your practice from unexpected compliance risk, fines, or even loss of licensure.

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HHS Cracks Down on Data Blocking: What This Means for Dental Practices and Cloud PMS Providers

As recently announced, HHS Secretary Robert F. Kennedy, Jr. has instructed agencies to ramp up enforcement against information blocking—when healthcare providers, IT developers, or health networks restrict the access, exchange, or use of electronic health information (EHI)

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Nevada Dental Data Breach: 1.2 Million Patients Affected — A Cautionary Tale

Absolute Dental, a Nevada-based dental service organization operating over 50 locations, has revealed a staggering data breach affecting more than 1.2 million

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DSO & Multi-Office Dental IT Infrastructure Guide

Expanding from one dental practice to a growing network of locations—or a full DSO—introduces new layers of IT complexity. What once worked for a single site may now cause downtime, inconsistent performance, and compliance risk across your group. Complexity in these environments will mean more tickets for the support department down the road. Now is the time to stop, and plan out the type of system you want.

Read More

Nevada Dental Data Breach: 1.2 Million Patients Affected — A Cautionary Tale

Absolute Dental, a Nevada-based dental service organization operating over 50 locations, has revealed a staggering data breach affecting more than 1.2 million

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Aspen Dental’s $18.4M Data Tracking Settlement: A Wake-Up Call for Dental Practices Everywhere

Aspen Dental Management Inc. has agreed to an $18.4 million settlement to resolve claims that it illegally tracked patient data through its website using pixel technology without proper consent.

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Vetting Your Vendors

In a dental practice, vendors aren’t just supply reps. They’re the outside companies you bring in to run critical parts of your business — from IT support and marketing/website developers, to third-party apps that connect to your practice management system (PMS).

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Which Microsoft 365 License is Right for My Dental Practice or DSO?

Discover the ideal Microsoft 365 license for your dental practice or DSO with Darkhorse Tech. Learn about options tailored to enhance your practice's productivity.

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How to Optimize Google Chrome for Max Speed

Google Chrome stands tall as a preferred browser choice for many, thanks to its intuitive design and a slew of features. But sometimes, even Chrome can be a tad sluggish, leading to a less than smooth browsing journey. If you've ever found yourself in this situation, take a deep breath. We have curated some handy tricks to rev up your Chrome experience.‍

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Protecting Your Dental Practice Technology from Unexpected Power Outages

Nothing can be more challenging than witnessing crucial dental practice equipment shutdown due to an unforeseen power outage⚡. Weather-related disruptions and other uncontrollable factors can be particularly daunting. Proper preparation before a blackout can save valuable hours or even days of lost work. So, what's the right protocol during a sudden power interruption? And how do you recover swiftly afterward? Let's delve into how to fortify your dental practice against unexpected power outages, and navigate the journey before, during, and after an outage.

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Do You Know The Average Lifetime Value Of Your Dental Patients?

Your patients are your most valuable asset. But it’s not just the number of new patients your dentistry practice brings in that matters—it’s the total profit that those patients deliver over time that can make or break your business. In order to start a successful dental marketing campaign, you need to know the average lifetime value of a dental patient specifically for your practice.But how do you determine what the average lifetime value of a dental patient is? And what does it really mean for your practice?In this article we’re breaking down everything you need to know about how much a dental patient is worth, so you can maximize revenue and skyrocket your business, all while building meaningful relationships with your patients.

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