A group of people sitting on a couch in a room.

The Darkhorse Tech Blog

Why Weekends and Holidays Are Prime Time for Cyberattacks

Cybercriminals are strategic. They do not attack at random, and they certainly do not take weekends or holidays off. According to HIPAA Journal, these low staffing periods are some of the most dangerous times for organizations, especially in healthcare and dental environments where uptime and data protection are critical.

Read More

Building a Startup Dental Practice? Here’s What to Know About IT Setup (from Someone Who’s Helped Hundreds)

If you're dreaming about building your own dental practice from scratch, you're probably thinking about location, equipment, branding—and yes, tech.

Read More

MSPs and In-House IT: A Perfect Partnership for Your Dental Practice

As a dental practice owner, you may already have an in-houseIT team or a tech-savvy employee who keeps your systems running smoothly. When considering bringing in a Managed Service Provider (MSP) like Darkhorse Tech, a common concern is whether this will replace your existing IT staff or negatively impact their morale. Let me put your mind at ease: partnering with an MSP isn’t about replacement. It’s about empowerment and collaboration.

Read More

Do Small Dental Practices and Start-Ups Need to Worry About Cybercrime?

Read More

Custom Dental IT Solutions vs. Generic IT Support: What’s Best for Your Practice?

As a dental practice here in Syracuse, NY, we spend our days focused on one thing: taking care of patients.

Read More

Why Weekends and Holidays Are Prime Time for Cyberattacks

Cybercriminals are strategic. They do not attack at random, and they certainly do not take weekends or holidays off. According to HIPAA Journal, these low staffing periods are some of the most dangerous times for organizations, especially in healthcare and dental environments where uptime and data protection are critical.

Read More

5 Ways Dental IT Support Can Improve Patient Experience

Read More

DSO & Multi-Office Dental IT Infrastructure Guide

Expanding from one dental practice to a growing network of locations—or a full DSO—introduces new layers of IT complexity. What once worked for a single site may now cause downtime, inconsistent performance, and compliance risk across your group. Complexity in these environments will mean more tickets for the support department down the road. Now is the time to stop, and plan out the type of system you want.

Read More

AI Threat? Is Your Staff Using Free AI Tools With e-PHI?

AI tools like ChatGPT, Gemini, Grammarly, and free note-taking or transcription apps are everywhere — and they’re incredibly useful. But there’s a growing problem most dental practices don’t realize they have:

Read More

Delta Dental of Virginia Breach (145,918 Affected)

Another major dental-related breach just hit the headlines — and it’s a reminder that the weakest link in cybersecurity often isn’t a firewall… it’s an inbox.

Read More

The Ultimate HIPAA Risk Assessment Guide for Dental Practices (2025/2026 Edition)

Learn how to complete a HIPAA risk assessment for your dental practice in 2025/2026. Discover step-by-step processes, audit red flags, and how Darkhorse Tech helps practices stay compliant and secure.

Read More

Absolute Dental Agrees to $3.3 Million Data Breach Settlement — A Dental Cybersecurity Wake-Up Call

Absolute Dental Group, LLC agreed to pay $3.3 million to settle a class-action lawsuit

Read More

The Complete Guide to HIPAA Secure IT for Dentists

At Darkhorse Tech, we’ve spent the last 13 years focused on one thing: helping dental practices protect their patients, their data, and their livelihoods.

Read More

How to Avoid Common Compliance Mistakes with HIPAA Secure IT for Dentists

At Darkhorse Tech, we’ve spent the last 13 years helping dental practices do one very important thing: protect their patients and their businesses.

Read More

Why Weekends and Holidays Are Prime Time for Cyberattacks

Cybercriminals are strategic. They do not attack at random, and they certainly do not take weekends or holidays off. According to HIPAA Journal, these low staffing periods are some of the most dangerous times for organizations, especially in healthcare and dental environments where uptime and data protection are critical.

Read More

Absolute Dental Agrees to $3.3 Million Data Breach Settlement — A Dental Cybersecurity Wake-Up Call

Absolute Dental Group, LLC agreed to pay $3.3 million to settle a class-action lawsuit

Read More

Dental PMS Market Share: Where Complexity Really Begins

Choosing a dental Practice Management System (PMS) has never been just a software decision

Read More

DSO & Multi-Office Dental IT Infrastructure Guide

Expanding from one dental practice to a growing network of locations—or a full DSO—introduces new layers of IT complexity. What once worked for a single site may now cause downtime, inconsistent performance, and compliance risk across your group. Complexity in these environments will mean more tickets for the support department down the road. Now is the time to stop, and plan out the type of system you want.

Read More

Protecting Your Dental Practice Technology from Unexpected Power Outages

Nothing can be more challenging than witnessing crucial dental practice equipment shutdown due to an unforeseen power outage⚡. Weather-related disruptions and other uncontrollable factors can be particularly daunting. Proper preparation before a blackout can save valuable hours or even days of lost work. So, what's the right protocol during a sudden power interruption? And how do you recover swiftly afterward? Let's delve into how to fortify your dental practice against unexpected power outages, and navigate the journey before, during, and after an outage.

Read More

Microsoft's Copilot: Revolutionizing Office Documents for Dental Practices

In the rapidly evolving landscape of technology, Microsoft has introduced a game-changer for the dental industry. Copilot, a cutting-edge AI-driven software, is poised to revolutionize the way dental practices manage their office documents. In this blog post, we'll explore how Microsoft's Copilot will transform document management for dental practices and improve overall efficiency.

Read More

Welcome to Darkhorse Tech!

Maybe you’re a scratch practice that’s ready to launch your dental IT from the ground up. Or perhaps you’re a multi-practice DSO looking to integrate your IT across all offices. You might even be an established practice, interested in a helping hand when it comes to complex tech issues.

Read More

How Dental Practices are Using ChatGPT to Attract New Patients

As an AI language model, ChatGPT can suggest several ways for a dental practice to attract new patients:

Read More

Do You Know The Average Lifetime Value Of Your Dental Patients?

Your patients are your most valuable asset. But it’s not just the number of new patients your dentistry practice brings in that matters—it’s the total profit that those patients deliver over time that can make or break your business. In order to start a successful dental marketing campaign, you need to know the average lifetime value of a dental patient specifically for your practice.But how do you determine what the average lifetime value of a dental patient is? And what does it really mean for your practice?In this article we’re breaking down everything you need to know about how much a dental patient is worth, so you can maximize revenue and skyrocket your business, all while building meaningful relationships with your patients.

Read More
Prev
next

Want To Chat?

You can schedule an intro meeting online! Find a time on our calendar that works for you.

schedule today!