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The Darkhorse Tech Blog

An essential read for any start-up practice.

An essential read for any start-up practice.

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Welcome to Darkhorse Tech!

Maybe you’re a scratch practice that’s ready to launch your dental IT from the ground up. Or perhaps you’re a multi-practice DSO looking to integrate your IT across all offices. You might even be an established practice, interested in a helping hand when it comes to complex tech issues.

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Custom Dental IT Solutions vs. Generic IT Support: What’s Best for Your Practice?

As a dental practice here in Syracuse, NY, we spend our days focused on one thing: taking care of patients.

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Why Weekends and Holidays Are Prime Time for Cyberattacks

Cybercriminals are strategic. They do not attack at random, and they certainly do not take weekends or holidays off. According to HIPAA Journal, these low staffing periods are some of the most dangerous times for organizations, especially in healthcare and dental environments where uptime and data protection are critical.

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5 Ways Dental IT Support Can Improve Patient Experience

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DSO & Multi-Office Dental IT Infrastructure Guide

Expanding from one dental practice to a growing network of locations—or a full DSO—introduces new layers of IT complexity. What once worked for a single site may now cause downtime, inconsistent performance, and compliance risk across your group. Complexity in these environments will mean more tickets for the support department down the road. Now is the time to stop, and plan out the type of system you want.

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Reuben's Fun ChatGPT HIPAA Compliance Poem

Reuben's ChatGPT HIPAA Compliance Poem

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Darkhorse Tech Cybersecurity - SECURITY ALERT: Google Chrome

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Top 5 Dental Practice Management Software of 2022

What is Dental Practice Management Software & Why do You Need it to Run a Successful…

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The Complete Guide to HIPAA Secure IT for Dentists

At Darkhorse Tech, we’ve spent the last 13 years focused on one thing: helping dental practices protect their patients, their data, and their livelihoods.

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How to Avoid Common Compliance Mistakes with HIPAA Secure IT for Dentists

At Darkhorse Tech, we’ve spent the last 13 years helping dental practices do one very important thing: protect their patients and their businesses.

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Why Weekends and Holidays Are Prime Time for Cyberattacks

Cybercriminals are strategic. They do not attack at random, and they certainly do not take weekends or holidays off. According to HIPAA Journal, these low staffing periods are some of the most dangerous times for organizations, especially in healthcare and dental environments where uptime and data protection are critical.

Read More

AI Threat? Is Your Staff Using Free AI Tools With e-PHI?

AI tools like ChatGPT, Gemini, Grammarly, and free note-taking or transcription apps are everywhere — and they’re incredibly useful. But there’s a growing problem most dental practices don’t realize they have:

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Dental PMS Market Share: Where Complexity Really Begins

Choosing a dental Practice Management System (PMS) has never been just a software decision

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DSO & Multi-Office Dental IT Infrastructure Guide

Expanding from one dental practice to a growing network of locations—or a full DSO—introduces new layers of IT complexity. What once worked for a single site may now cause downtime, inconsistent performance, and compliance risk across your group. Complexity in these environments will mean more tickets for the support department down the road. Now is the time to stop, and plan out the type of system you want.

Read More

Nevada Dental Data Breach: 1.2 Million Patients Affected — A Cautionary Tale

Absolute Dental, a Nevada-based dental service organization operating over 50 locations, has revealed a staggering data breach affecting more than 1.2 million

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Dental PMS Market Share: Where Complexity Really Begins

Choosing a dental Practice Management System (PMS) has never been just a software decision

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Vetting Your Vendors

In a dental practice, vendors aren’t just supply reps. They’re the outside companies you bring in to run critical parts of your business — from IT support and marketing/website developers, to third-party apps that connect to your practice management system (PMS).

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Which Microsoft 365 License is Right for My Dental Practice or DSO?

Discover the ideal Microsoft 365 license for your dental practice or DSO with Darkhorse Tech. Learn about options tailored to enhance your practice's productivity.

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How to Optimize Google Chrome for Max Speed

Google Chrome stands tall as a preferred browser choice for many, thanks to its intuitive design and a slew of features. But sometimes, even Chrome can be a tad sluggish, leading to a less than smooth browsing journey. If you've ever found yourself in this situation, take a deep breath. We have curated some handy tricks to rev up your Chrome experience.‍

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Dental PMS Market Share: Where Complexity Really Begins

Choosing a dental Practice Management System (PMS) has never been just a software decision

Read More

Vetting Your Vendors

In a dental practice, vendors aren’t just supply reps. They’re the outside companies you bring in to run critical parts of your business — from IT support and marketing/website developers, to third-party apps that connect to your practice management system (PMS).

Read More

Integrating AI and Machine Learning into Your Dental Practice: Opportunities and Challenges

As the world continues to embrace technological advancements, dental practices are not left behind. Artificial Intelligence (AI) and Machine Learning (ML) are increasingly becoming essential tools for dental professionals, helping them improve patient care, enhance efficiency, and streamline workflows. This blog post explores the opportunities and challenges of integrating AI and ML into your dental practice and how to harness their full potential.

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Microsoft's Copilot: Revolutionizing Office Documents for Dental Practices

In the rapidly evolving landscape of technology, Microsoft has introduced a game-changer for the dental industry. Copilot, a cutting-edge AI-driven software, is poised to revolutionize the way dental practices manage their office documents. In this blog post, we'll explore how Microsoft's Copilot will transform document management for dental practices and improve overall efficiency.

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