


Maybe you’re a scratch practice that’s ready to launch your dental IT from the ground up. Or perhaps you’re a multi-practice DSO looking to integrate your IT across all offices. You might even be an established practice, interested in a helping hand when it comes to complex tech issues.
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As a dental practice here in Syracuse, NY, we spend our days focused on one thing: taking care of patients.

Cybercriminals are strategic. They do not attack at random, and they certainly do not take weekends or holidays off. According to HIPAA Journal, these low staffing periods are some of the most dangerous times for organizations, especially in healthcare and dental environments where uptime and data protection are critical.


Expanding from one dental practice to a growing network of locations—or a full DSO—introduces new layers of IT complexity. What once worked for a single site may now cause downtime, inconsistent performance, and compliance risk across your group. Complexity in these environments will mean more tickets for the support department down the road. Now is the time to stop, and plan out the type of system you want.

Recently, a cybersecurity event severely impacted Aspen Dental, one of the leading dental service organizations in the United States. While the company has yet to divulge the details surrounding the breach, the incident emphasizes the need for dental practices and organizations to bolster their cybersecurity defenses. This article will delve into the reasons why dental practices are enticing targets for cybercriminals and suggest practical measures to decrease the risk of a cybersecurity occurrence.

As dental professionals in the digital age, it is essential to stay informed about the Health Insurance Portability and Accountability Act (HIPAA) and its various requirements. With the rapid advancements in technology, ensuring the privacy and security of patient data is more crucial than ever. In this blog post, we will discuss key aspects of HIPAA compliance for dental practices, including understanding the basics, implementing the right safeguards, and conducting regular assessments.

The rapid advancement of technology has revolutionized the dental industry, with an increasing number of practices embracing digital solutions to streamline their operations. However, this shift towards digital dentistry has also brought about new challenges in the form of cybersecurity risks. Protecting your patient data and your practice's reputation is now more critical than ever. In this blog post, we'll discuss the importance of cybersecurity for dental practices and outline some best practices to ensure the safety of your patient data and the integrity of your practice.

At Darkhorse Tech, we’ve spent the last 13 years focused on one thing: helping dental practices protect their patients, their data, and their livelihoods.

At Darkhorse Tech, we’ve spent the last 13 years helping dental practices do one very important thing: protect their patients and their businesses.

Cybercriminals are strategic. They do not attack at random, and they certainly do not take weekends or holidays off. According to HIPAA Journal, these low staffing periods are some of the most dangerous times for organizations, especially in healthcare and dental environments where uptime and data protection are critical.

AI tools like ChatGPT, Gemini, Grammarly, and free note-taking or transcription apps are everywhere — and they’re incredibly useful. But there’s a growing problem most dental practices don’t realize they have:

Choosing a dental Practice Management System (PMS) has never been just a software decision

Expanding from one dental practice to a growing network of locations—or a full DSO—introduces new layers of IT complexity. What once worked for a single site may now cause downtime, inconsistent performance, and compliance risk across your group. Complexity in these environments will mean more tickets for the support department down the road. Now is the time to stop, and plan out the type of system you want.

Absolute Dental, a Nevada-based dental service organization operating over 50 locations, has revealed a staggering data breach affecting more than 1.2 million

Choosing a dental Practice Management System (PMS) has never been just a software decision

In a dental practice, vendors aren’t just supply reps. They’re the outside companies you bring in to run critical parts of your business — from IT support and marketing/website developers, to third-party apps that connect to your practice management system (PMS).

Discover the ideal Microsoft 365 license for your dental practice or DSO with Darkhorse Tech. Learn about options tailored to enhance your practice's productivity.

Google Chrome stands tall as a preferred browser choice for many, thanks to its intuitive design and a slew of features. But sometimes, even Chrome can be a tad sluggish, leading to a less than smooth browsing journey. If you've ever found yourself in this situation, take a deep breath. We have curated some handy tricks to rev up your Chrome experience.

Choosing a dental Practice Management System (PMS) has never been just a software decision

In a dental practice, vendors aren’t just supply reps. They’re the outside companies you bring in to run critical parts of your business — from IT support and marketing/website developers, to third-party apps that connect to your practice management system (PMS).

As the world continues to embrace technological advancements, dental practices are not left behind. Artificial Intelligence (AI) and Machine Learning (ML) are increasingly becoming essential tools for dental professionals, helping them improve patient care, enhance efficiency, and streamline workflows. This blog post explores the opportunities and challenges of integrating AI and ML into your dental practice and how to harness their full potential.

In the rapidly evolving landscape of technology, Microsoft has introduced a game-changer for the dental industry. Copilot, a cutting-edge AI-driven software, is poised to revolutionize the way dental practices manage their office documents. In this blog post, we'll explore how Microsoft's Copilot will transform document management for dental practices and improve overall efficiency.

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