Top 5 IT Mistakes Dental Offices Make - and How to Avoid Them
Dental practices across the U.S. have become a favorite target for hackers, and ransomware has be…


Dental practices across the U.S. have become a favorite target for hackers, and ransomware has be…

Cloud-based solutions have been buzzwords around the dental industry for a long time. Much of tha…

When considering the benefits of unlimited IT support for Dental offices you can consider one of …

If there's any aspect of a dental practice administration that could be considered "most importan…

Explore the pros and cons of cloud storage versus on-premises servers in dental practices. Find the best IT solutions for your dental office.


As we navigate through 2024, the rapid pace of technological advancements continues to redefine the business landscape. These advancements, while instrumental in driving growth and enhancing operational efficiency, present a unique set of challenges for IT professionals, especially within the dental sector. At Darkhorse Dental IT, we understand the complexities and nuances of managing IT infrastructures in dental practices. Here, we outline the top six IT challenges that dental practices and DSOs need to be acutely aware of in 2024, emphasizing the implications for your IT teams.
Welcome to the forefront of innovation in dental care, where the latest technological breakthroughs are revolutionizing how we think about oral health.

In a concerning revelation that should send shockwaves through the dental industry, dental marketing firm Gargle was recently exposed for a major data leak affecting over 1.4 million files. According to Cybernews, the exposed data includes sensitive documents such as patient records, vendor agreements, dental practice details, and internal business files – all left unsecured on an Amazon Web Services (AWS) server.

The Office for Civil Rights (OCR) at the U.S. Department of Health and Human Services (HHS) issued a Notice of Proposed Rulemaking (NPRM) to update the Security Rule for the first time in over a decade. The official version was published on January 6, 2025. These updates are designed to improve clarity, enhance cybersecurity measures, and ensure better compliance in protecting electronic protected health information (ePHI). Let's break down what this means for dental practices.


If you run a dental practice, you might assume that cybercriminals are more interested in hospitals, big health systems, or major corporations. The truth is quite the opposite.

As healthcare practices explore or continue using cloud solutions, offshore vendors, and third‑party IT providers, it’s critical to understand that not all rules are federal. States like Florida and Wisconsin have passed their own laws/regulations that impose additional restrictions around patient data – especially when that data is stored or accessed outside the U.S. Knowing these state rules can protect your practice from unexpected compliance risk, fines, or even loss of licensure.

As recently announced, HHS Secretary Robert F. Kennedy, Jr. has instructed agencies to ramp up enforcement against information blocking—when healthcare providers, IT developers, or health networks restrict the access, exchange, or use of electronic health information (EHI)

Absolute Dental, a Nevada-based dental service organization operating over 50 locations, has revealed a staggering data breach affecting more than 1.2 million

Expanding from one dental practice to a growing network of locations—or a full DSO—introduces new layers of IT complexity. What once worked for a single site may now cause downtime, inconsistent performance, and compliance risk across your group. Complexity in these environments will mean more tickets for the support department down the road. Now is the time to stop, and plan out the type of system you want.

Absolute Dental, a Nevada-based dental service organization operating over 50 locations, has revealed a staggering data breach affecting more than 1.2 million

Aspen Dental Management Inc. has agreed to an $18.4 million settlement to resolve claims that it illegally tracked patient data through its website using pixel technology without proper consent.

In a dental practice, vendors aren’t just supply reps. They’re the outside companies you bring in to run critical parts of your business — from IT support and marketing/website developers, to third-party apps that connect to your practice management system (PMS).

Discover the ideal Microsoft 365 license for your dental practice or DSO with Darkhorse Tech. Learn about options tailored to enhance your practice's productivity.

Google Chrome stands tall as a preferred browser choice for many, thanks to its intuitive design and a slew of features. But sometimes, even Chrome can be a tad sluggish, leading to a less than smooth browsing journey. If you've ever found yourself in this situation, take a deep breath. We have curated some handy tricks to rev up your Chrome experience.

Nothing can be more challenging than witnessing crucial dental practice equipment shutdown due to an unforeseen power outage⚡. Weather-related disruptions and other uncontrollable factors can be particularly daunting. Proper preparation before a blackout can save valuable hours or even days of lost work. So, what's the right protocol during a sudden power interruption? And how do you recover swiftly afterward? Let's delve into how to fortify your dental practice against unexpected power outages, and navigate the journey before, during, and after an outage.

In a dental practice, vendors aren’t just supply reps. They’re the outside companies you bring in to run critical parts of your business — from IT support and marketing/website developers, to third-party apps that connect to your practice management system (PMS).

As the world continues to embrace technological advancements, dental practices are not left behind. Artificial Intelligence (AI) and Machine Learning (ML) are increasingly becoming essential tools for dental professionals, helping them improve patient care, enhance efficiency, and streamline workflows. This blog post explores the opportunities and challenges of integrating AI and ML into your dental practice and how to harness their full potential.

In the rapidly evolving landscape of technology, Microsoft has introduced a game-changer for the dental industry. Copilot, a cutting-edge AI-driven software, is poised to revolutionize the way dental practices manage their office documents. In this blog post, we'll explore how Microsoft's Copilot will transform document management for dental practices and improve overall efficiency.

As an AI language model, ChatGPT can suggest several ways for a dental practice to attract new patients:
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