Why does my IT provider need my computer name?

The computer name is the internal label that separates computers on a network. Knowing it lets your IT partner remote into the correct computer quickly instead of losing time.

How do I find my computer name in Windows?

Click the Windows search bar or magnifying glass on the taskbar, type About, and open the About screen. Give the device name or full device name to your technician.

How do I find my computer name without the search bar?

Open File Explorer from the yellow folder icon on the taskbar, right-click This PC in the left-hand pane, and select Properties to open the About screen.

Computer Name Game

What’s in a computer name?

Names are important; people carry them for life. They may get a nickname or even change names, but the name someone is born with helps shape who they are and makes them identifiable. Some names, like Brandy, Eileen, Bobby McGee, Caroline, Jude, and Jack & Diane, are even synonymous with a tune. Point being, names are kind of a big deal. Computer names are too, and in this article we explain why and help you find yours.

01Why is a computer name important?

Direct answerIt lets your IT partner remote into the right computer fast.

Quickly identifying the computer you’re having trouble with lets your IT partner remote into the correct machine and help. If you can’t identify it, you lose precious time, which often means lost revenue. Computer names are the internal labels that distinguish computers on a network and help with troubleshooting.

02How to find your computer name

Direct answerType About in Windows search, or right-click This PC in File Explorer and choose Properties.

Using Windows search

1
Open Windows searchClick the search bar on the bottom left of the taskbar. It may not say “Type here to search”; it may just be a magnifying glass icon.
2
Type AboutType “About” and open the result.
3
Read the nameThe About screen pops up. Give the device name or full device name to your Darkhorse Tech technician or IT provider.

If you don’t have the search feature

1
Open File ExplorerClick the yellow folder icon on your taskbar to start File Explorer.
2
Open This PC propertiesIn the left-hand pane, right-click “This PC” and select Properties.
3
Read the nameThe About screen opens. Collect the computer name as above.

Every bit helps

Any help you or your staff can give Darkhorse Tech (or your IT partner) during an issue gets your systems back up and running faster, so you can get back to focusing on your patients and your practice.

About Darkhorse Tech

Whether you’re just starting out or a well-established organization, Darkhorse Tech has the experience and technology to help get you moving, cut costs, and streamline your operations with unlimited IT support. We help you do what you do best: provide top-notch care and service for patients, not deal with IT problems, time spent on hold with technical support, or complicated technical mishaps. Our additional security services include:

Unlimited remote and/or on-site IT support of all your hardware and software
Improved network performance and security
HIPAA-compliant off-site and local backup service (Darkhorse Secure Backup)
Managed antivirus, anti-malware, and anti-ransomware (Darkhorse Security Products)
Compliance and security law standards
Microsoft security patch management
Vendor management: we will be on the phone, not your employees
Secure, remote access to your office
Firewall management
Network management
Long-term planning and budgeting

Contact us anytime to learn more about our dental-specific solutions and unlimited support packages. Read our reviews or call us today at 800.868.4504.

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