Brother Printer Vulnerability: What You Need to Know (and Why Darkhorse Clients Can Breathe Easy)

Brother Printer Vulnerability CVE-2024-51978 | Darkhorse Tech
Vulnerability Alert

Brother Printer Vulnerability: What You Need to Know (and Why Darkhorse Clients Can Breathe Easy)

An unpatchable flaw in millions of Brother printers lets attackers work out the admin password from the serial number. Here's what that means for your practice.

3 MIN READCYBERSECURITYPRINTERS
TL;DR

A critical vulnerability, CVE-2024-51978, affects millions of Brother printers: anyone who knows a printer's serial number can calculate its default administrator password. Because it's a hardware-level flaw, Brother can't fix it with a firmware update. A compromised printer can reroute print jobs, scan confidential documents, or serve as a launching pad into the rest of your network. Network segmentation, no default credentials, proactive monitoring, and zero-trust configurations keep that from happening.

In recent dental cybersecurity news that's making waves across the tech world, a critical and unpatchable vulnerability has been discovered in millions of Brother printers. If you own or manage a business that uses Brother printing hardware, this is a heads-up you don't want to ignore.

CVE-2024-51978
Hardware-level flaw
Affects millions of Brother printers and can't be patched with a firmware update

01What's the issue?

Direct answerCVE-2024-51978 exploits the way Brother printers generate default administrator passwords. If a hacker knows your printer's serial number, which is easy to find, they can calculate the admin password and gain access, with no password reset or brute force required.

The vulnerability—tracked as CVE-2024-51978—exploits the way Brother printers generate default administrator passwords. Essentially, if a hacker knows your printer's serial number (which is easy to find), they can calculate your admin password and gain access—no password reset or brute force required.

The scariest part? This is a hardware-level flaw, which means Brother can't patch it with a firmware update. These printers are stuck with this flaw permanently.

02What could hackers do?

Direct answerHackers can't jump straight into your workstations or servers, but they can change printer settings, reroute print jobs or scan confidential documents, use the printer to explore the rest of your network, and potentially intercept sensitive information sent to or from the printer.

While this doesn't mean hackers can directly jump into your workstations or servers, it does mean they can:

  • Change printer settings, rerouting print jobs or scanning confidential documents
  • Use the printer as a launching pad to explore the rest of your network (especially if your network isn't properly segmented)
  • Potentially intercept or exfiltrate sensitive information sent to or from the printer

If your network isn't properly secured, a compromised printer can be the first domino to fall.

03What if you're a Darkhorse Tech customer?

Direct answerDarkhorse Tech customers are covered. Every printer deployment is hardened with network segmentation, password policies that ban default credentials, proactive vulnerability monitoring, and zero-trust configurations.

Take a deep breath—you're covered. At Darkhorse Tech, we harden every printer deployment with:

Network segmentation

Isolating printers from your critical systems.

Password management policies

Ensuring NO device runs on default credentials.

Proactive vulnerability monitoring

So we catch and address threats before they become problems.

Zero-trust configurations

To prevent lateral movement even in worst-case scenarios.

Our security stack, endpoint protections, and hands-on IT management are built to absorb shocks like this without breaking a sweat.

Not sure your network is protected?

If you've recently added new printers without going through Darkhorse, this is your cue to give us a call.

The bottom line

In the dental cybersecurity world, sometimes the danger isn't a big red warning—it's something as seemingly harmless as a printer. Whether you're running a single practice or a 100-office DSO, printer security is network security.

Want peace of mind? You know where to find us.

Frequently asked questions

What is the Brother printer vulnerability CVE-2024-51978?
CVE-2024-51978 exploits the way Brother printers generate default administrator passwords. If a hacker knows a printer's serial number, which is easy to find, they can calculate the admin password and gain access without a password reset or brute force.
Can Brother fix the vulnerability with a firmware update?
No. It is a hardware-level flaw, so Brother can't patch it with a firmware update. Affected printers are stuck with the flaw permanently.
What can hackers do with a compromised Brother printer?
They can change printer settings, reroute print jobs or scan confidential documents, use the printer as a launching pad to explore the rest of the network (especially if it isn't properly segmented), and potentially intercept or exfiltrate sensitive information sent to or from the printer.
How can a dental practice protect its printers from this vulnerability?
Isolate printers from critical systems with network segmentation, make sure no device runs on default credentials, monitor proactively for vulnerabilities, and use zero-trust configurations to prevent lateral movement.

Darkhorse Tech is here for you.

Your dental technology should support your practice, not slow it down. Darkhorse Tech helps dental offices stay secure, connected, and productive with IT support built specifically for dentistry.

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